Contact Us
Whether you have a question about one of our casino reviews, spotted something that needs updating, or want to flag a concern, this page explains how to reach the team behind US Online Casinos. We are an independent comparison platform, not a casino operator — so we cannot help with account issues, withdrawals or disputes directly with any of the sites listed here.
What We Can Help With
Before getting in touch, it is worth checking whether your question is already answered elsewhere on the site. Our most common reader queries fall into a few clear categories:
- Review accuracy or outdated information — If you believe a bonus figure, rating or factual detail is no longer correct, let us know and we will investigate.
- Editorial feedback — Suggestions about how we compare casinos, which criteria we use, or which sites we should consider covering.
- Partnership or commercial enquiries — We do accept affiliate and partnership approaches. These are assessed independently and do not influence editorial ratings.
- Responsible gambling concerns — If gambling is affecting you or someone you know, please visit our responsible gambling guidance first. It lists support organisations and self-help tools available to US players.
- Terms, complaints or legal matters — Our Terms and Conditions set out what this site is, what it is not, and how we handle content decisions.
How to Reach Us
The best way to contact the US Online Casinos editorial team is by email. We aim to respond to all genuine enquiries within two to three business days. Please include as much detail as possible — for example, the page URL, the casino name and the specific claim you are asking about — so we can look into it properly.
For responsible gambling emergencies or immediate support, do not wait for a reply from us. The National Problem Gambling Helpline is available around the clock at 1-800-522-4700, and the National Council on Problem Gambling maintains a live chat service at ncpgambling.org.
What We Do — and What We Are Not
US Online Casinos researches and compares online casinos available to residents of the United States. Our editorial team reviews bonus offers, licensing status, payment options and game ranges, then publishes that analysis so readers can make their own informed decisions.
We are not affiliated with any state gambling regulator, and we are not a licensed casino operator. If you have a complaint about a specific casino — a blocked withdrawal, an account closure dispute, or a bonus that was not honoured — you will need to raise that directly with the casino's support team or, if that fails, with the relevant state gaming authority where the operator holds its licence.
A Note on Our Independence
US Online Casinos earns revenue through affiliate arrangements. When a reader follows a link from this site and registers with a casino, we may receive a commission. That commercial relationship does not determine which casinos rank highest or lowest. Our editoral ratings reflect the research we have carried out; operators cannot pay for a higher position. We mention this here because we think transparency matters, and because you deserve to know how the site works before you act on anything you read.
You can read more about who we are and how we operate on the About Us page.
Eligibility and Responsible Use Reminder
Online casino gambling in the United States is regulated at the state level. Legal real-money play is only available in states where it has been specifically authorised. Players must generally be at least 21 years old and physically located within a licensed state at the time of play. If you are unsure whether online casino gambling is legal where you are, check with your state's gaming authority before depositing.
If you ever feel that gambling is no longer enjoyable, or that it is having a negative impact on your finances or wellbeing, our responsible gambling page has practical guidance and links to free, confidential support services.